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If you have problems while using our platform or studying a course, please describe the problem as much in detail as you can.

Please notice that questions about course tests and other materials are better to be addressed directly to a course team. Here are contacts available to connect with the course professors.

For requests to support team: please try to include the following information so we can help you as quickly as possible:

  • your login on our website;
  • used browser, operating system/device;
  • name of the course where a problem is;
  • full link to the page with a problem from the address bar of your browser;
  • description of a problem - which actions do you make and where does the problem occur;
  • if possible add a screenshot with a problem

This information will help us to solve your problem more quickly.

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